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Home phone
support
- Troubleshooting
- Calling features
- Long distance
- Digital Voice
- 4G Voice
- Other phone topics
Find help for common home phone problems
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Phone not working -
How to get phone wiring or jacks repaired -
Examine your phone equipment for damage -
Landline phone not ringing -
Can't hear caller or they can't hear you -
Can't make long-distance or toll calls -
Fix annoying noises on your phone line -
What does it mean when a call can not be completed as dialed? -
Improve cordless phone performance -
Phone is disconnecting mid-call or ringing once -
Fix problems with calls
Calling features
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How to block unwanted calls -
How to use call waiting -
Caller ID: identify your caller -
Three-way calling -
Voicemail -
Online voicemail user guide -
How to use call forwarding -
How to trace a phone number -
How to transfer calls -
How to use continuous redial -
Selective call forwarding -
What is caller ID spoofing? -
Troubleshoot voicemail -
How to use custom ringing
International long distance
From coast to coast and border to border, Brightspeed Long Distance lets you call all over the U.S. and around the world with crystal-clear connection.
To make changes to or cancel your long distance plan, please contact us.
Digital Voice
4G Voice
Ready to enjoy crisp, clear calls? Here you’ll find helpful information about setting up, using, and troubleshooting your new Brightspeed 4G Voice device.
Other home phone topics
Want to add home phone service to your Brightspeed account?
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